Questions and Answers

  What kinds of garments can be cleaned during a restoration process?

Generally, items including clothing, shoes, furs, wedding gowns, stuffed animals, hats, purses, belts, leathers, luggage and drapes can all be cleaned through our patented cleaning processes.  If you have a special item, please let us know and we would happy to accommodate your needs to whatever extent possible.   Click here to learn more about fabric care.

  Is there help available when my restored items are delivered?

The personal customer service representative we have provided you with, will help you sort through your garments upon delivery. This is necessary to make sure you are happy with the goods when they are returned. Our policy states that you have a period of time in which to check your items—after which time we can not be responsible for any claims of damaged or missing goods.

Image Cleaners™ adds a personal touch to the delivery. We just don't drop the items off at your door step, but at your request, we will put the clothes back in the appropriate closets and drawers for you. We will also remove the plastic and packaging materials from your home and will help you organize your closets. This will also help us provide an appropriate inspection of your items while you are present. Why? - Because we ensure your complete satisfaction!

  What steps does the dry cleaning industry take to protect our environment?

Long before recycling was recognized as a critical step toward preserving our environment, it was practiced by the dry cleaning industry. We recycle almost everything—from used cleaning solvent to unclaimed garments!  Click here to find our more about how Image Cleaners protects our environment.

  Does frequent dry cleaning shorten the life of a garment?

Frequent cleaning actually prolongs the life of a garment. Ground-in dirt and soil act as an abrasive causing rapid wear of fibers. Click here to learn more about fabric care.

  Should I store my clean garments in the plastic bag they are returned in?

The bags are provided to protect the garment until you get home.  It is best to store garments uncovered or in fabric garment bags.

 Does dry cleaning shrink clothes?

The dry cleaning process does not usually shrink garments when properly controlled by a professional dry cleaner.  Click here to learn more about fabric care.
 
 

Home | Why Image Cleaners? | Affiliations | Promotions | Photo Gallery | IC News | Locations | About Us | Contact Us | Sitemap